SHIPPING INFORMATION 


- We aim to process all orders within the stipulated dates/times, however during busy sale periods, orders may be subject to delay.
- You will receive AusPost tracking information via email once your order has been dispatched.
- Delayed or missing parcel enquiries should be directed to Australia Post (please refer to your tracking information email & the Aus Post website for more information)
-Gift cards do not count towards Free Shipping Thresholds. Only physical items do. 
-Parcels returned to us due to non-collection from post offices, unsuccessful delivery attempts, or refusal by the recipient will be sent back to our warehouse for processing. Please note that in these cases, the original shipping costs are non-refundable.

Important: Payment of any duty and import tax is the responsibility of the recipient which is collected at the time of delivery. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office. 

Domestic Delivery Timeframes - Standard Shipping
Australia Post


QLD – 2 business days
NSW – 3-5 business days
VIC - 3-5 business days
SA – 5-7 business days
NT – 13-14 business days
ACT – 3-5 business days
TAS – 3-6 business days
WA – 8-10 business days

Australia Wide - Standard Shipping
Orders under $200 AUD = $10.00 flat rate   |   Orders over $200 AUD = FREE

Australia Wide - Express Shipping 
$15.00 flat rate

International Shipping
United States:
Standard Shipping (6-27 business days), Orders under $250 USD - $9.99 USD
Standard Shipping (6-27 business days), Orders over $250 USD - FREE

Rest of World:
New Zealand –  Standard International = $15 AUD
Rest of World –  Standard International - $25 AUD


Returns
 Australian Returns: $9 this covers a pre-paid shipping label | International Returns: paid by the customer



Please note: Apéro Label is not responsible for any countries import or customs tax fees. It is the customer's responsibility to know what their international purchase limit is.